Please can you provide, photos of the issue you are experiencing, please ensure you are on the most updated version of the app

All appeals/complaints regarding a parking charge must be sent to the enforcement company that issued the charge

Unfortunately, POPPAY Plus are unable to back date payment, and payment must be made while the vehicle remains on site. If you have already paid for a parking session and have entered the incorrect registration, we are unable to edit the registration once the payment has been processed

Any complaint regarding a parking charge will need to be made to the enforcement company that issued the charge

All appeals/complaints regarding a parking charges must be sent to the enforcement company that issued the charge

We can confirm that all receipts can be located within the app under the selection History

All appeals/complaints regarding a parking charge must be sent to the enforcement company that issued the charge

Refunds will only be issued if there is a fault within the app and not caused in error by the end user